Creative Candids in Springfield, IL

Reviews about Creative Candids

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  November 14, 2019, by A Google User
  I am very, very disappointed in my experience with Creative Candids. First, our engagement pictures had very little variety, and the save the date cards were cheap-looking (think high school art project). Unfortunately, we were very specific that we wanted our guests to give "well wishes" messages at the reception on the video, and there were none. All of the pictures we ordered were incorrect - after spending hours picking out which ones we wanted, I was told that I was wrong in the numbers that I gave them. This was not the case - I had to give them the numbers (on the back of the photos) TWICE MORE, and they were still wrong. I was still told it was my fault. We did not get our order for an entire year - and we only received them because we were moving out of the area. My mother in law picked up our photos (we had since moved from the area), and was met with hostility and rudeness from Brandy. I followed up with Brandy to state that it was innappropriate, only to be met with a hateful attitude. After we moved across the country, I found that the pictures we ordered still were not right, but it was too much of a pain to get it corrected. I was so disappointed that we were treated with disrespect, after we allowed their daughter to come to the reception so they could attend as a family. Then, on top of it all, it took a year to receive our video - and it was awful. The camera fell off the tripod as I was walking down the aisle. We were told that there would be two cameras, and there was only one. I could have edited the video better in Windows Movie Maker. The most frustrating of all - as the bride, I was giving some instructions to my bridal party before we went to the reception, and you can overhear Brandy laughing and scoffing at how "controlling" I was. Yes, that is on my wedding video. Forever. The one thing I would change about my wedding is to not use Creative Candids - oh how I wish I did more research. $2500 for crappy pictures and video, and a rude photographer is not worth it. Please take your business elsewhere.