Invisible Fence of Springfield in Springfield, IL Closed now

Reviews about Invisible Fence of Springfield

• ★ ★ ★ ★ ★

  March 22, 2020, by Kimberly Eck
  We had our Invisible Fence installed last spring (2016) and have been very pleased. The customer service has been wonderful and I'm surprised to read the other review claiming otherwise. Their administrative staff is very prompt to return my calls and always calls to remind me of upcoming appointments. I've coordinated with the staff multiple times to acquire new collars and prongs for our collars too. They are always accommodating and have a convenient drop off/pick up box at their office for after-hour use. The owner, David Dodd, has been wonderful. He's prompt for our appointments, very professional and good with our dogs. We had him install a GPS fence for our 6 acres and he has been very attentive to our training and fence modification needs/requests. We added a second collar this fall for our newest rescue dog and experienced the same great service as we did with the initial set-up 6 months prior. When our newest dog ran through the fence after a deer one evening (She was still in-training and we didn't have her on a lease so it was our fault.), Dave and his staff couldn't have been more helpful. He shared with me some recovery tips, texted me several times throughout the 24-hour period of her being gone to touch base and came out to our place within a day of her return to analyze the data stored in her collar and make any necessary tweaks to our system. I would definitely recommend David and his team. The GPS Invisible Fence has been a game changer for us and our two, very active rescue Pointers. Thanks Invisible Fence! Keep up the good work!